Avoid the Scam: Dateline NBC’s Chris Hansen Challenges Air Duct Workers

Investigative reporter Chris Hansen may be well known for the show To Catch a Predator, but he recently investigated a trend  that’s been cropping up in cities like Dayton all around the country. Some disreputable HVAC companies advertise a $49.95 duct cleaning or similar service, but once they arrive on site to do the job, the price can suddenly sky rocket to hundreds or even over a thousand dollars. The company in the video promises a $49.95 service that ends up being $1064. Visit Dateline NBC to view the full video of Chris Hansen discussing this situation with the employees of one of these alleged companies.

Protect yourself from air duct scams by researching any HVAC company that you plan to do business with. The National Air Duct Cleaners Association has protocols in place to help advise HVAC companies of industry standards for air duct cleaning and restoration.

On top of following NADCA protocol to the letter, at Environmental Doctor in Dayton, Ohio, we give you an upfront price based on your systems and needs. Once we get out to your home, rest assured that no work will begin until a thorough review of everything on site is discussed and clarified to avoid any misunderstandings. As a family owned business for over 20 years, Environmental Doctor provides care and service with the utmost responsibility. For more information on air duct cleaning or general HVAC services, contact Environmental Doctor today.